GuruSnaps may collect personal information when:
- you make purchases of products or services;
- you request support for a GuruSnaps product or service;
- you register for webcasts, seminars, courses, or other events;
- you request information or materials;
- you participate in surveys and evaluations;
- you participate in promotions, contests, or giveaways;
- you apply for a job, or submit your resume to GuruSnaps;
- you submit any such information to GuruSnaps; or
- you submit questions or comments to GuruSnaps.
GuruSnaps may also collect personal information from individuals (with their consent) at conventions, trainings, courses, and other events.
The types of personal information collected may include (but are not limited to):
- your first and last name;
- your home, billing, or other physical address (including street name, city/town, state/province, postal code);
- your e-mail address;
- your telephone number;
- (for job applicants submitting electronic information) your educational background, employment experience, and job interest;
- any other identifier that permits GuruSnaps to make physical or online contact with you; and
- your credit card account information.
Use of Your Personal Information: GuruSnaps collects and uses your personal information to operate and improve its sites and deliver the services or carry out the transactions you have requested. These uses may include providing you with more effective customer service; making the sites or services easier to use by eliminating the need for you to repeatedly enter the same information; performing research and analysis aimed at improving our products, services, and technologies; and displaying content and advertising that are customized to your interests and preferences.
We also use your personal information to communicate with you. We may send certain mandatory service communications such as welcome letters, billing information, information on technical service issues, and security announcements. Some GuruSnaps services may send periodic member letters that are considered part of the service. We may also contact you to inform you of other products or services available from GuruSnaps and its affiliates.
Personal information collected on the GuruSnaps sites may be stored and processed in the United States or any other country in which GuruSnaps or its affiliates, subsidiaries, or agents maintain facilities, and by using the GuruSnaps sites or services, you consent to any such transfer of information outside of your country.
Sharing of Your Personal Information: GuruSnaps will not sell, rent, or lease your personal information to others. GuruSnaps shares personal information with companies working on our behalf. Except as described in this statement, we will not disclose your personal information to third parties for their own marketing purposes unless you have provided consent.
In some cases GuruSnaps uses contractors to collect, use, analyze, and otherwise process information on its behalf. It is GuruSnaps' practice to require such suppliers to handle information in a manner consistent with GuruSnaps' policies. GuruSnaps may also team up with carefully selected GuruSnaps partners to participate in limited marketing campaigns solely to promote GuruSnaps' products and services, or the partner’s products and services, to you. You may opt-out of receiving these marketing messages at any time by following the instructions in the e-mail message.
If you request something from the GuruSnaps site (for example, a product or service, a callback, or specific marketing materials), we will use the information you provide to fulfill your request. To help us do this, we may share information with others, such as GuruSnaps' business partners, financial institutions, shipping companies, and postal or government authorities (e.g., customs authorities) involved in fulfillment. As part of a transaction, we may also contact you as part of our customer satisfaction surveys or for market research purposes.
We occasionally hire other companies to provide limited services on our behalf, such as providing customer support, processing transactions, or performing statistical analysis of our services. Such companies will be permitted to obtain only the personal information they need to deliver the service. They are required to maintain the confidentiality of the information and are prohibited from using it for any other purpose.
We may access or disclose your personal information if we believe such action is necessary to: (a) comply with the law or legal process served on GuruSnaps; (b) protect and defend the rights or property of GuruSnaps (including the enforcement of our agreements); or (c) act in urgent circumstances to protect the personal safety of users of GuruSnaps services or members of the public.
Your Choices: GuruSnaps provides a number of ways for you to “opt-out” of receiving additional information from us, or having us provide your personal information to our partners. We may offer you these choices at the time you give us your information.
If you do not wish to continue receiving certain marketing materials (e.g., e-mail messages), you can opt-out of receiving these materials by following the unsubscribe instructions provided in the materials. This option does not apply to communications primarily for the purpose of administering orders, contracts, support, product safety warnings, software updates, or other administrative and transactional notices.
How to Update Your Information: Here are some ways you can modify the contact information that you have provided to us:
- Email: Should your email address change, you may manage your subscription by unsubscribing to our newsletter and re-subscribing with your new email address.
- Other personal information: you may update your telephone number or mailing address with us by mailing us at 51 Melcher Street, Boston, MA 02210.
Safeguarding Your Personal Information: We recognize industry standards and employ security safeguards to protect information from unauthorized access and misuse. We use the most accurate and current information you provide in order to process your request. Furthermore, whenever you transmit sensitive information, such as credit card information, to us through our website, we provide you access to a third party server that allows encryption across the Internet. Browsers offer varying degrees of security, particularly in regard to encryption. Even the same version of a browser can come with different levels of encryption. For your protection, make sure your browser is set and configured to support Secure Socket Layer (SSL) 2.0/3.0 and employs 128-bit encryption. All acceptable browsers do provide detailed information on security levels in "Properties" or "Document Information" from the browser's menu bar. See your browser's "Help" tab or documentation for more information.
With or without cookies, our website keeps track of usage data, such as the source address from which a page request originates (i.e., your IP address, domain name), date and time of the page request, the referring website (if any), and other parameters in the URL (e.g., search criteria). We use this data to better understand website usage in the aggregate so that we know what areas of our website users prefer (e.g., based on the number of visits to those areas). This information is stored in log files and is used for aggregated and statistical reporting. It is not attributed to you as an individual.
Links to Other Sites: The GuruSnaps sites may provide links to third-party websites, such as those of our business partners and online advertisers. You should review their privacy policies to learn more about what, why, and how they collect and use personally identifiable information.
For Questions or Concerns: If you have questions or concerns regarding this statement, you should first contact [email protected] The GuruSnaps corporate headquarters are located at:
51 Melcher Street
Boston, MA 02210
NOTICE TO CHILDREN UNDER THE AGE OF 18 AND THEIR PARENTS OR LEGAL GUARDIANS: THE GURUSNAPS SITES ARE INTENDED FOR ADULTS. WE DO NOT KNOWINGLY OR INTENTIONALLY COLLECT PERSONAL INFORMATION FROM ANYONE UNDER THE AGE OF 18. IF YOU ARE UNDER THE AGE OF 18, PLEASE DO NOT PROVIDE ANY PERSONAL INFORMATION TO GURUSNAPS. IF YOU KNOW OF ANYONE UNDER THE AGE OF 18 WHO HAS PROVIDED US WITH INFORMATION, PLEASE CONTACT US IMMEDIATELY AND WE WILL REMOVE THE INFORMATION.